PRIVACY POLICY
PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
We collect your name, address, email, and phone number during purchase as part of our privacy policy. By purchasing, you consent to receive marketing and promotional emails and SMS messages from DNA Organics. We may use your first name and location to re-market recent purchases from our store.
When you join our email or SMS marketing list from our store, you agree to receive marketing and promotional communications. Standard message and data rates may apply for SMS messages. We automatically receive your computer’s IP address to learn about your browser and operating system.
SECTION 2 – CONSENT
How do you get my consent?
By providing personal information for transactions, we assume your consent to collect and use it for that purpose. This includes email and SMS communications for marketing and promotional purposes, as well as re-marketing your recent purchases on our website.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you. For continued collection, use, or disclosure of your information, you can contact us at hello@dnaorganics.com.au. You can unsubscribe from emails by clicking the unsubscribe link in our messages, and opt out of SMS communications by replying “STOP” to any of our SMS messages.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
Your payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only as long as necessary to complete your purchase. After completion, it is deleted.
All direct payment gateways adhere to PCI-DSS standards to ensure secure handling of credit card information.
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers collect, use, and disclose your information only to the extent necessary to perform their services. For example, payment gateways have their own privacy policies for handling purchase-related data.
When leaving our website or using third-party services, the handling of your personal information will be governed by their privacy policies.
Links
We encourage you to read the privacy policies of external links to understand how your data is handled.
SECTION 6 – SECURITY
To protect your personal information, we follow industry best practices to ensure it is not lost, misused, or disclosed. Credit card information is encrypted with SSL technology and stored using AES-256 encryption.
SECTION 7 – COOKIES
Here is a list of cookies we use:
_session_id: Allows us to store session-related information (e.g., referrer, landing page).
_secure_session_id: Stores sessional tokens for secure browsing.
storefront_digest: Used to determine if a visitor has password access to the shop.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence or have obtained consent to allow minors to use this site.
SECTION 9 – SMS MARKETING
If you provide your phone number, you agree to receive SMS messages from DNA Organics regarding marketing promotions, updates, and offers. SMS consent is not a condition of purchase. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying “STOP” to our messages.
SECTION 10 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting.
QUESTIONS AND CONTACT INFORMATION
For personal information requests or inquiries, contact Customer Service at hello@dnaorganics.com.au or check our FAQ.