Returns and Refunds – DNA Organics Australia

Returns and Refunds

Returns & Refunds Policy

  • All items are thoroughly checked for faults before dispatch, please note we do not dispatch faulty items.
  • In the rare case that you’ve received a faulty item send an email to info@dnaorganics.com.au with clear photos of the fault(s) and include you order number in the subject line. We will get back to you as soon as possible.
  • If you received a faulty item, you are entitled to a full refund. All refunds will be issued via the payment method used to purchase the product.
  • Unfortunately, we do not offer refunds for change of mind.